BMW Certified Technician

4 weeks ago


Charlotte, North Carolina, United States Hendrick Automotive Company Full time
Job Title: BMW Certified Technician

Hendrick BMW Northlake is seeking a highly skilled and experienced BMW Certified Technician to join our team. As a key member of our service department, you will be responsible for ensuring the highest level of customer satisfaction by delivering exceptional service and repair work on BMW vehicles.

Key Responsibilities:
  • Examine customer vehicles to identify necessary repairs and maintenance
  • Estimate costs of repairs and communicate with customers
  • Perform vehicle repairs and maintenance to manufacturer specifications
  • Document services performed and maintain accurate records
  • Work efficiently and effectively to meet dealership guidelines and customer expectations
Requirements:
  • Thorough knowledge of automotive parts and systems
  • Demonstrable mechanical skills and knowledge
  • Technical training or commensurate technical experience required
  • Valid driver's license
  • Basic computer skills to utilize timekeeping system
Work Environment:

The position requires regular and predictable attendance, with scheduled shifts including evening hours, weekends, and holidays. The work environment is fast-paced and dynamic, with frequent interactions with customers, service advisors, and the service manager.

Core Values:

Hendrick Automotive Company is committed to the following core values:

  • Servant Leadership: putting the needs of others before our own
  • Teamwork through Trust & Respect: valuing diversity and working together to achieve excellence
  • Integrity: being honest and transparent in all our actions and decisions
  • Commitment to Customer Enthusiasm: exceeding customer expectations and delivering exceptional service
  • Passion for Winning: striving to be the best, not the biggest, and achieving excellence in all we do
  • Accountability at All Levels: taking ownership of our actions and decisions
  • Commitment to Continuous Improvement: seeking out and improving upon areas of opportunity

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