Pet Care Specialist

3 weeks ago


Seekonk, Massachusetts, United States Petco Full time
About Us
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. With over 29,000 employees operating in the U.S., Mexico, and Puerto Rico, we strive to create a culture centered around solving for the health and wellness needs of pets.

Job Summary
We are seeking a skilled Sales Solutions Generalist to join our team. As a key member of our Pet Care Center, you will be responsible for providing an exceptional customer experience by helping guests find and purchase animals, supplies, and services. Your passion for animal welfare, health, and proper handling will drive your success in this role.

Key Responsibilities
* Provide a great experience by engaging with guests using acquired skills and training
* Assist guests in selecting merchandise that meets their needs
* Demonstrate a high level of interest in animal welfare, health, and proper handling
* Process transactions efficiently while creating a positive guest experience
* Generate future business through a deep understanding of guests and their pets
* Ensure merchandise is stocked, priced, and displayed attractively for guests
* Complete training programs to maintain expertise in your role
* Adhere to operational guidelines, policies, and procedures
* Promote a positive culture of teamwork, inclusion, and collaboration

Requirements
* Ability to work successfully within a team
* Professional appearance and demeanor
* Genuine interest in animals and their care
* Good interpersonal and verbal communication skills

Preferred Qualifications
* Prior experience in sales, retail, or related fields
* High level of knowledge of pet nutrition and sales techniques

Work Environment
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing may require leaving the store briefly. This position requires bending, kneeling, moving merchandise, and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment.

Compensation and Benefits
* Starting rate: $16.00 per hour
* Opportunity to participate in developmental programs for career growth
* Collaborative culture that prioritizes teamwork and inclusion
* Safe working environment with emphasis on employee safety and well-being

About Our Company
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. We value diversity and promote a culture of inclusion and respect.
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