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Sales Associate with Active NC Notary Public License

2 months ago

Apex, North Carolina, United States The UPS Store Meadowmont # Full time

We are seeking a motivated individual to fill the role of Center Sales Associate at The UPS Store Meadowmont #. This position demands more than just customer service experience; we are looking for someone with exceptional leadership capabilities, who can inspire a team and possesses strong technical skills. If you have a post-secondary education, experience in retail operations, and a passion for mentoring and guiding, you may be an ideal candidate.

Key Qualifications for Consideration:
  • Several years of experience in retail customer service
  • 1-2+ years of experience at similar establishments
  • Active NC notary public license
Benefits for the Center Sales Associate include:
  • 401(k) plan with matching contributions up to 3%
  • Retention bonuses
  • Opportunities for sales incentives
  • Employee discounts ranging from 10% to 20%
  • Paid time off and holidays
Core Responsibilities:
  • Recruit, train, and mentor team members
  • Schedule personnel and conduct regular team meetings
  • Ensure outstanding customer service and satisfaction
  • Implement marketing initiatives
  • Manage financial records, inventory, and employee time tracking
  • Oversee center cleanliness and maintenance
  • Effectively explain products/services and engage in upselling
  • Estimate and package high-value shipments
  • Receive and process packages while providing tracking information
  • Operate document services such as binding and laminating
  • Manage mailbox services and adhere to opening/closing protocols
  • Maintain a clean and organized store environment
  • Perform additional assigned duties as required
Essential Qualifications:
  • Some level of education or technical training
  • Prior experience in store management
  • Strong computer proficiency (Microsoft Office, Adobe Suite)
  • Excellent telephone communication skills
  • Demonstrated leadership and management skills
  • Willingness to take full responsibility for center operations