Air Export Operations Coordinator

7 days ago


Miami, United States Ottimo Resources Full time

About Ottimo Resources

Ottimo Resources is a leading Freight Forwarding company based in Miami. We are committed to providing our customers with exceptional service and support.

Job Summary:

We are seeking a highly skilled Logistics Customer Service Agent to join our team. The successful candidate will be responsible for facilitating the shipment of cargo via air transport, managing all aspects of air export office operations, and providing exceptional customer service.

Key Responsibilities:

  • Handle all inbound and outbound calls and emails
  • Provide exceptional customer service through various channels
  • Manage all aspects of air export office operations, working closely with warehouse teams and drivers to optimize the flow of goods
  • Support team members and collaborate with customers and airlines to book and track shipments, resolve issues, and manage pickups and deliveries
  • Maintain strong relationships with customers, other offices, overseas agents, and service providers

Requirements:

  • Strong customer service skills and a positive attitude
  • Excellent communication and problem-solving skills

Estimated Salary Range: $50,000 - $70,000 per year (dependent on experience)


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