Poker Dealer
2 months ago
Chandler, Arizona, United States
Gila River Gaming Enterprises Inc.
Full time
Job SummaryWe are seeking a skilled Poker Dealer to join our team at Gila River Gaming Enterprises Inc. As a Poker Dealer, you will be responsible for providing a memorable experience for our guests while protecting the assets and following the policies and procedures of the enterprise.
Key Responsibilities- Provide Excellent Guest Service
- Promote and provide excellent guest service experience to both internal and external guests.
- Deal Poker Games
- Responsible for prompt, courteous and accurate dealing of assigned game in accordance with enterprise's procedure manual.
- Protect the Integrity of the Game
- Observes players to protect the integrity of the game, promotes positive guest relations, assists players with rules of play and ensures adherence to established regulations, policies and procedures.
- Exchange Currency and Maintain Alertness
- Exchanges currency for gaming chip in accordance with procedures.
- Maintains full alertness and knowledge of who is participating in each hand through verbal communication with all players.
- Meet Attendance and Performance Expectations
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness
- Perform Special Projects and Duties
- Performs other special projects and duties as assigned.
- Education and Experience
- High School Diploma or equivalent preferred.
- One (1) year of table games dealing experience preferred.
- Skills and Abilities
- Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
- Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
- Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
- Strong interpersonal and communication skills, both written and oral.
- This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.
- Pre-Employment Requirements
- As a condition of employment, all new hires must pass the following:
- Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.
- Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.