Housekeeping Associate
2 weeks ago
The Housekeeping Associate will be responsible for maintaining the interior areas of the resort property, providing superb hospitality to guests. This role requires attention to detail, excellent communication skills, and the ability to work independently or in a team.
Key Responsibilities
- Clean all rooms in accordance with resort standards for cleanliness and efficiency.
- Maintain work carts/stations as necessary to optimize appearance and efficiency.
- Remove used linens, towels, necessary products and supplies, and replace with all new items.
- Clean all areas of kitchens, bathrooms, bedrooms, and living rooms as set forth in housekeeping checklists.
- Vacuum, mop, wash, dispose trash, dust, polish, and scrub as needed.
- Maintain uniforms and nametag.
- Assist with any special projects as assigned by Supervisor.
- Communicate effectively with guests, supervisors, and associates.
- Stay informed with emergency procedures, current projects, security issues, and the location of emergency equipment.
Requirements
- 0-2 years of related experience.
- High school diploma or equivalent preferred.
- Ability to multitask effectively.
- Strong customer service skills.
- Excellent communication and organizational skills.
- Experience in the hospitality industry (time share preferred).
- Ability to work well in a diverse team environment.
Additional Eligibility Qualifications
- Must be available to work various shifts, including weekends and holidays.
- Must be able to successfully pass applicable auditions or skill testing, background check, physical examination, and drug screening test.
- Fluency in English is preferred.
Physical, Environmental, and Other Requirements
- Must be able to stand and/or walk for up to 8 hours.
- Must also be able to sit, stoop, kneel, crouch, and crawl.
- Must frequently lift and/or move up to 10 pounds and occasionally required to lift and/or move up to 25 pounds.
- Clear vision (close, distant, and depth perception) is needed for navigating office and all other buildings within the resort.
EEO Statement
Grand Pacific Resorts provides equal employment opportunities (EEO) to all associates and applicants for all terms and conditions of employment, in every location in which the company has facilities, regardless of any basis protected by applicable federal, state, or local law.
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