Healthcare Assistant Manager

2 weeks ago


Lewiston, Idaho, United States Catalyst Medical Group Full time

Catalyst Medical Group seeks a highly skilled Clinical Support Specialist to join our team. Job Summary:

This role requires a detail-oriented individual who can provide exceptional patient care and support in a fast-paced medical environment.

Key Responsibilities:

  • Perform selected duties, limited intake evaluation, vital signs
  • Participate in competency needs and assessments annually
  • Customer service training using AIDET
  • Assist providers with duties as assigned
  • Stock and clean exam rooms, maintain supplies and equipment
  • Prepare patient for appropriate treatment and exam
  • Enhance professional growth and development through meetings and education
  • Knowledge of each provider's protocols
  • Maintain working knowledge of computer systems
  • Ensure accuracy and completion of patient electronic orders, per department protocol
  • Wear identification while on duty
  • Prioritize work efficiently
  • Maintain/review patient records, charts, and other pertinent information
  • Display ability to learn and retain information regarding patient care
  • Pull material and set up room for patient procedures
  • Be able to plan and complete delegated tasks
  • Confident in checking schedules and organizing patient flow
  • Comply with HIPAA and OSHA requirements
  • Manage desktop and flags appropriately
  • Know the internal requirements for prior authorization
  • Provides information on procedures to patients at providers request and answers patients' questions regarding care instructions to comply with scope of practice
  • Perform Point of Care Testing (POCT)
  • Communicate normal test results
  • Understanding of Value Based Revenue (VBR)
  • Assist patients as needed with various tasks including but not limited to collecting of specimens
  • Communicates test results to patients under the direction of the provider
  • Practice sterile technique when appropriate for in-office procedures
  • Serve as a patient advocate to enable informed consent at the request of the provider and answer questions regarding care instructions
  • Provide direct patient care while working with a provider
  • Fulfill clerical responsibilities as assigned which may include sending and receiving patient medical records, obtaining lab/x-ray reports, hospital notes, referral information etc.; complete forms as needed; schedule appointments and manage charts
  • Able to work as a direct support and a Care Team Coordinator
  • Check for external records prior to patient appointments
  • Answer telephones and direct calls appropriately
  • Scribe telephone messages for the nurses and route to the appropriate staff
  • Help with scheduling of tests and/or treatment at the office or at another facility
  • Communicate abnormal test results as directed by a provider
  • Correctly draw up medications
  • Give injections and immunizations
  • Preceptor for new hires

Estimated Salary Range: $56,000 - $65,000 per year


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