Water Restoration Specialist

1 month ago

Cumming, Georgia, United States Ensign Building Solutions Full time
Job Overview

Ensign Building Solutions is seeking a skilled Water Restoration Specialist to join our team. As a key member of our disaster recovery team, you will be responsible for mitigating water and fire damage to residential and commercial properties.

Key Responsibilities:

  • Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
  • Explain processes used to complete active jobs and next steps to resolution in-person to customers using printed materials as a guide with or without supervisor
  • Safely completes assigned jobs according to company processes while maintaining quality control on each job
  • Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, cleaning of salvageable materials, light construction, and demolition as directed by supervisor
  • Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
  • Responsible for making daily adjustments to the drying plan based on meter readings
  • Resolves issues with customers, communicate customer issues, daily job activities with supervisor and key company staff
  • Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Requirements:

  • Strong work ethic and willingness to learn; Experience in the restoration or construction industry not required
  • Valid Drivers' License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good customer service skills
  • Can read and safely follow product label usage instructions
  • Must be able to prioritize activities and meet deadlines
  • Drug/Alcohol/Tobacco free required
  • Certifications are not required but preferred:
  • WTR – Water Damage Restoration Technician
  • ASD – Applied Structural Drying Technician

About Ensign Building Solutions

We are a family-owned and operated company growing steadily. We utilize the principles of Building Science to provide services related to home construction, moisture management, energy efficiency, and indoor air quality, with a focus on Environmental Design and High-Performance Homes.

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