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Retail Sales Lead

4 weeks ago

Pittsburgh, Pennsylvania, United States Fabletics Full time
Job Title: Retail Sales Lead

About the Role:

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at Fabletics. As a Retail Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and supporting sales and operations.

Key Responsibilities:

* Embody our culture and values and provide insight to our customers on how to live their passion.
* Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our products.
* Drive customer engagement inside and outside of the store environment, ranging from store events and promotions to community projects.
* Provide training and immediate feedback around our customer experience playbook and other performance expectations.
* Work in coordination with the Store Manager to inspire associates to meet/exceed individual and team performance goals.
* Communicate inventory and training needs to the Store Manager to increase overall customer experience.
* Maintain store-merchandising guidelines that make the store easy to shop and add value to the customer's purchase journey.
* Actively participate to provide and nourish feedback to the Store Manager to continuously improve the business.
* Strive for excellence, meeting and exceeding store objectives as it relates to performance, productivity, efficiency, and quality standards.

Requirements:

* 1-year minimum of work experience within a retail environment. Prior retail management experience is a plus.
* Knowledge and familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
* Ability to socially interact with customers, employees, and business partners inside and outside of the store environment.
* Ability to work with large teams.
* Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
* Familiarity with retail inventory and POS systems.
* Self-motivated, a good communicator with an innate ability to bring the best out in others.
* The ability to multi-task, set priorities, and work well under pressure.
* Flexibility in work hours, open to work evenings, weekends, and national holidays.

About Fabletics:

Fabletics is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. At Fabletics, we champion a vibrant workplace culture that thrives on diversity and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.