IT Business Analyst

4 weeks ago


New York, New York, United States NYC Health Hospitals Full time

Position Overview

MetroPlus Health, a wholly-owned subsidiary of NYC Health + Hospitals, is seeking a skilled IT Business Analyst to leverage our healthcare business systems and analysis expertise. The successful candidate will serve as the liaison between executive/business areas and the IT department, analyzing and suggesting enhancements to technical systems, processes, and business models.

Key Responsibilities

  • Work with process owners, stewards, and users to determine and gather business requirements
  • Assist business units in documenting user guides and manuals
  • Facilitate digital transformation by translating processes to drive change management
  • Translate complex business processes into language that developers can understand, as well as translating IT's technical processes and needs into language that business stakeholders can appreciate
  • Generate and maintain required documentation
  • Act as liaison between IT and other business units
  • Act as an information source and communicator between business branches
  • Understand strategic business needs and plans for growth
  • Analyze the design of technical systems and business models
  • Analyze business needs
  • Participate in sourcing and implementing new business technology
  • Find technological solutions to business requirements
  • Produce reports on application development and implementation as required
  • Analyze data to inform business decisions

Requirements

  • Bachelor's degree in computer science or a related technical discipline
  • 4 years of directly related experience in business analysis/process analysis
  • Advanced proficiency with word-processing and diagramming tools
  • Excellent written and oral communication skills
  • Exceptional interpersonal skills, empathy, and patience
  • Attention to detail, while able to see big picture

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health system in the United States. As a leader in innovative patient care, education, and research, we are committed to delivering the highest quality healthcare services to our patients. We are seeking a highly motivated and experienced IT Business Analyst to join our team.


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