Senior Mortgage Operations Specialist

3 weeks ago


Avon, Indiana, United States Citizens Bank Full time
About the Role

We are looking for a seasoned professional to fill the position of Senior Mortgage Operations Specialist. As a key member of our team, you will be responsible for reviewing and verifying loan documents, collaborating with stakeholders, and ensuring compliance with regulatory requirements.

Key Responsibilities
  1. Loan File Preparation: Prepare loan files for underwriting review, including organizing and packaging all required documents.
  2. Collaboration and Communication: Collaborate with underwriters to address any outstanding conditions or documentation needed for loan approval.
  3. Documentation and Records Management: Maintain accurate and up-to-date records of all mortgage applications and related correspondence.
Required Skills and Qualifications
  • Technical Skills: Experience with Microsoft Office and loan origination software (LOS), preferably Encompass LOS, high degree of computer/technology literacy.
  • Communication and Interpersonal Skills: Strong mastery of the English language and communication skills in both written and verbal form.
  • Attention to Detail and Organizational Skills: Exceptional attention to detail, strong organizational skills, and the ability to multi-task while working with multiple loan files and contacts simultaneously.
Benefits and Working Conditions

The successful candidate will receive a competitive salary range between $65,000 - $90,000 per year, depending on experience, and enjoy good working conditions with minimal discomfort from heat, noise, dust, or other factors. The estimated salary for this position is approximately $75,250 per year.



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