Bridal Fashion Consultant

2 weeks ago


Mt Pleasant, South Carolina, United States Gown Boutique of Charleston Full time

We are seeking a highly skilled and passionate Bridal Stylist to join our team at Gown Boutique of Charleston. As a family-owned, woman-led business, we pride ourselves on creating an unparalleled experience for our customers.

This role provides one-on-one customer service, celebrating each individual's special life moment. You will work alongside a team that empowers and inspires, surrounded by the prettiest things.

Key Responsibilities:

• Provide exceptional customer service, creating an amazing experience for our customers.

• Apply your training to ensure the best customer experience, exceeding expectations.

• Achieve a minimum 60% close ratio on average, driving sales and revenue growth.

• Develop in-depth knowledge of all inventory, including bridal fashion styles, trends, designers, and fit/alterations.

• Take accurate measurements of customers, ensuring a perfect fit.

• Utilize our POS system to process accurate sales, maintaining up-to-date information on customer interactions.

• Follow up with each customer after purchase, providing excellent communication throughout the process.

• Answer phone calls, book appointments, and respond to customer inquiries in a timely and professional manner.

• Work behind the scenes in our stock room, helping to get new inventory out on the floor and steamed.

Requirements:

• 1+ years of sales experience, with a proven track record of success.

• Excellent customer service skills, with the ability to build strong relationships with customers.

• Strong communication skills, with the ability to effectively communicate with customers and colleagues.

• Outgoing personality, with a professional attitude and well-groomed appearance.

• Ability to work independently and as part of a sales team, with a strong work ethic and attention to detail.

• Ability to learn new things and adapt to changing situations, with a positive attitude and a willingness to grow.

Working Hours:

Tues, Wed, Fri: 10:00am - 5:00pm

Thu: 1:00pm - 8:00pm

Sat: 9:00am - 6:00pm

Sun: 12:00pm - 5:00pm (by appointment only, rotating schedule)

Compensation:

$18-22 per hour, plus commissions and tips.



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