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Medical Support Assistant
1 week ago
Company Overview
At Mayo Clinic Health System, we prioritize patient care and employee well-being. Our commitment to innovation and diversity drives us to create a supportive work environment.
Responsibilities
- We facilitate seamless patient interactions by coordinating appointments, managing schedules, and preparing patients for examinations.
- Our team ensures timely communication with patients, healthcare providers, and administrative staff through various channels.
- We maintain accurate records, process insurance claims, and handle related administrative duties efficiently.
- Proficient in multiple electronic systems, medical equipment, and software applications, our specialists excel in navigating complex technology.
Requirements
- A high school diploma or equivalent is required, along with one year of customer service experience in administrative, physician's office, appointment scheduling, or retail/service industries.
- Strong computer skills, including proficiency in Windows-based applications, intranet/internet use, and keyboarding abilities are essential.
- An Associate's Degree and coursework in a healthcare-related field are preferred, along with completion of a Medical Terminology course and exposure to electronic health records.
- Candidates should possess excellent organizational, time management, and multitasking skills, as well as effective verbal and written communication abilities.
- Adaptability, flexibility, and the ability to remain calm under pressure are crucial in this role.
