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Transport Coordinator at Ampersand Ice Cream

2 months ago


Fresno, California, United States Ampersand Ice Cream Full time
Job Overview

*** Please ensure you read the entire job overview before proceeding with your application ***

*** WEEKEND AVAILABILITY IS REQUIRED ***

*** This role necessitates a valid driver's license, a clean driving history, and the capability to operate both small and large trailers ***

Average Tips: $6/hour

In your cover letter, please address the following questions:

  • What excites you most about joining Ampersand Ice Cream?
  • How would you define Hospitality in your own words?
  • If you could choose only one ice cream flavor for the rest of your life, which would it be?
Delivery Responsibilities

Our Delivery Specialists play a crucial role in the success of Ampersand by demonstrating exceptional organization, adaptability, and communication skills. The ideal candidate will be able to navigate shifting priorities while consistently delivering outstanding guest service. They should be proficient in professional communication and comfortable driving both small and large trailers across various environments and situations. This position frequently involves lifting weights exceeding 30-50 lbs and managing the loading and unloading of trailers in diverse weather conditions.

Commitment to Hospitality

At Ampersand, we are dedicated to creating an experience that uplifts our guests and leaves a lasting impression. We value community engagement, attention to detail, and a vibrant attitude, especially during busy times. Our passion for people is at the heart of everything we do.

Ice Cream Expertise

As an Ice Cream Specialist, you will be knowledgeable about all aspects of our offerings. You should be able to explain what sets Ampersand Ice Cream apart from other establishments and convey that enthusiasm to every guest, whether they are the first or the five-hundredth. Safety is paramount, so understanding ingredients and allergens is essential to guide our guests toward the best choices for them.

Attention to Cleanliness

We seek individuals who take pride in maintaining cleanliness. You will ensure that our shops meet the highest standards of hygiene, with a keen eye for detail and an unwavering commitment to perfection.

Defining Success

Success in this role is reflected in the appreciation of your managers and team members. You will be an invaluable asset to them.

We aim to create an enjoyable, exciting, and memorable experience for our guests.

A collaborative spirit is essential; we grow stronger and more efficient together.

At Ampersand, we believe our people are the cornerstone of our business, driving our excellence.

If you are passionate about delivering exceptional customer service, love engaging with people, are an ice cream enthusiast, and are committed to your community, we would love to meet you.

Compensation and Shifts

We offer shifts throughout the week, with compensation set at $20.00/hour.

About Ampersand Ice Cream

VISION STATEMENT: Where Great Ice Cream & Community Meet. Ampersand Ice Cream aspires to be the premier gourmet ice cream shop, offering handcrafted ice creams and sorbets in an inspiring environment that fosters community development.

MISSION STATEMENT: Our mission is to unite great ice cream with community, enriching lives through delightful desserts and genuine care for our guests. We are dedicated to upholding the highest standards in our offerings and service, ensuring that our employees are supported and encouraged to grow both within and outside the company.

GUIDING PRINCIPLES:

  • Deliver memorable guest service
  • Embrace and drive change
  • Always have fun
  • Hold one another accountable
  • Pursue growth and learning
  • Create community with our guests and each other
  • Forgive and be forgiven
  • Work passionately
  • Be generous in word and deed
  • Be transparent

Learn more about us at our website.