BDC Manager

Job Summary:

We are seeking an experienced BDC Manager to lead our Automotive Business Development Center team. As a key member of our dealership's management team, you will be responsible for overseeing daily operations, recruiting and training staff, and driving sales growth.

Key Responsibilities:

• Department Operations: Oversee daily BDC department operations, ensuring seamless communication with customers and internal teams.
• Staff Management: Recruit, train, and develop a team of dedicated BDC coordinators, focusing on customer communication and sales skills.
• Performance Analysis: Run daily, weekly, and monthly reports to track results, identify areas for improvement, and develop strategies to increase sales.
• Customer Engagement: Determine which customers to contact based on current marketing initiatives, ensuring effective communication and follow-up.
• Leadership and Collaboration: Interface with other department heads, participate in dealership management meetings, and contribute to the development of sales strategies.

Requirements:

• Experience: Successful track record in Internet sales, auto dealership business development centers, or Internet sales department management.
• Leadership Skills: Ability to manage high call volumes, internet leads, and call lists simultaneously, with strong organizational skills and leadership abilities.
• Industry Knowledge: Overall knowledge of automotive sales and service department operations, including dealership CRM and DMS systems.
• Education: High school diploma/GED, basic computer skills, and dealership BDC experience.

Benefits:

• Health Insurance
• Dental Insurance
• 401K
• Paid Uniforms
• Paid Time Off
• Paid Training
• Vision Plan
• Employee Vehicle Discounts

About Us:

Welcome to Salerno Duane Group's Employment Opportunities portal. We are a leading dealership group committed to providing excellent career opportunities for sharp, energetic people and supporting our community. We offer an excellent benefit package, a great working environment, and a chance to set yourself apart from the ordinary routine of the average job, while earning an above-average salary.