Host - Harwood Hospitality Group

3 weeks ago


Dallas, Texas, United States Harwood Hospitality Group Full time
About the Role

We are seeking a highly skilled and experienced Host to join our team at Mercat Bistro, a contemporary European-style bistro located in the heart of Harwood District. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Greet guests warmly and promptly, ensuring a seamless arrival experience.
  • Lead guests to their tables, providing menus and answering any questions they may have.
  • Manage reservations and large parties, ensuring timely seating and exceptional service.
  • Communicate effectively with the kitchen and restaurant staff to maintain a smooth and efficient service.
  • Monitor and coordinate the day-to-day operations of the bar, ensuring all FOH SOPs are followed.
  • Provide exceptional customer service, ensuring guests feel welcome and valued.
  • Work collaboratively with the management team to ensure all guests are happy and their needs are met.
Requirements
  • Minimum of 2 years of experience in a high-volume, fast-paced restaurant environment.
  • Ability to speak English fluently and clearly for communication with guests and staff.
  • Availability to work nights, weekends, and holidays.
  • Previous related experience is strongly preferred.
  • Food Handlers and TABC certification required.
What We Offer

As a Host at Mercat Bistro, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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