Bowling Attendant

6 days ago

Brownsville, Texas, United States Main Event Entertainment Full time
Job Summary:

Main Event Entertainment is seeking a highly energetic and customer-focused individual to join our team as a Bowl Attendant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a safe and enjoyable experience for our guests, and promoting our activities and services.

Key Responsibilities:
  • Welcoming and engaging with all guests, providing a warm and friendly atmosphere
  • Upholding cleanliness and safety standards, ensuring a clean and organized environment
  • Promoting and recommending activities based on guest needs and availability
  • Troubleshooting and handling lane malfunction calls, ensuring a smooth and efficient experience
  • Issuing and cleaning bowling shoes, maintaining shoe organization
  • Escorting guests to their lane and assisting with lane setup and ball selection
  • Ensuring guests adhere to all bowling safety standards
  • Processing payment transactions and welcoming guests back
  • Maintaining a clean and organized Bowl Desk and/or lanes, completing side duties
Requirements:
  • Prior food and beverage or retail experience a plus, but not required
  • Guest-focused mindset, with a passion for delivering exceptional customer service
  • Strong problem-solving and multi-tasking skills, with the ability to learn and utilize multiple systems
  • Effective communication skills, with the ability to work with management, team members, and guests
  • Availability to work days, nights, and/or weekends
Perks and Benefits:

Main Event Team Members are expected to give their best on the job, and we do our part in making sure we give you what you need to stay motivated, valued, and engaged. Some of the perks and benefits include:
  • Awesome culture that's inclusive, rewarding, and fun
  • 50% off food, beverages, activities, and unlimited game play
  • Tuition Reimbursement Program
  • Internal promotion culture, with opportunities to grow and develop
  • Our rewards and recognition program
  • Benefits and paid time off (for those who qualify)
  • Our Family Fund, which helps our team members financially in their time of need
  • Become a Certified Trainer, and take your skills to the next level