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Retail Sales Associate
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will be responsible for delivering an exceptional customer experience, ensuring a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.
Key Responsibilities:
- Customer Experience: Role model established customer experience practices, engage and interact with all customers, and embody customer experience principles and philosophy.
- Store Culture: Support and embody a positive store culture through honesty, integrity, and respect.
- Operations: Accurately ring customer purchases/returns, count change back to customer, and maintain a clean and organized store environment.
- Merchandising: Promote credit and loyalty programs, maintain and uphold merchandising philosophy, and follow established merchandising procedures and standards.
- Store Recovery: Initiate and participate in store recovery as needed throughout the day.
- Adaptability: Possess excellent customer service skills, work a flexible schedule, and respond appropriately to changes in direction or unexpected situations.
Requirements:
- Customer Service Skills: Possess excellent customer service skills and a strong ability to work with peers and supervisors.
- Communication Skills: Possess strong communication and organizational skills with attention to detail.
- Adaptability: Able to work a flexible schedule and respond appropriately to changes in direction or unexpected situations.
- Physical Demands: Capable of lifting heavy objects with or without reasonable accommodation.
About HomeGoods:
At HomeGoods, we are committed to providing a unique and engaging shopping experience for our customers. We believe in the importance of teamwork, customer satisfaction, and continuous improvement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.