Retail Operations Manager

17 hours ago


Spartanburg, South Carolina, United States Rainbow Shops - Corp Full time
About the Role

As a Retail Operations Manager at Rainbow Shops - Corp, you will be responsible for overseeing and coordinating the activities of the retail sales team. Your primary goal will be to ensure optimal efficiency in daily operations.

Key Responsibilities:
  • Supervise a team of retail sales workers, providing guidance and support to enhance their performance.
  • Adjust daily schedules for shift personnel to maximize productivity and meet business objectives.
  • Develop and implement training programs to evaluate and improve employee skills.
  • Analyze monthly results and trends to inform business forecasting and strategic decision-making.
  • Address escalated customer complaints in a professional and timely manner.
Requirements:
  • Previous experience in retail, customer service, or related fields is essential for success in this role.
  • The ability to thrive in a fast-paced environment with strong leadership qualities is vital.
  • Excellent written and communication skills are necessary for effective collaboration and conflict resolution.
  • A strong work ethic, attention to detail, and organizational skills are required to succeed as a Retail Operations Manager.
Compensation and Benefits:

We offer a competitive pay rate based on experience, ranging from $55,000 to $70,000 per annum. Additionally, our comprehensive benefits package includes medical, dental, vision insurance, 401(k) retirement plan, paid time off, weekly pay, and employee discounts.



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