Coffee Specialist - Motto by Hilton

Join our team as a Coffee Specialist in a vibrant café environment, where exceptional customer service meets quality beverage offerings.

This position is located in a bustling hotel café, providing a unique opportunity to engage with guests and deliver an authentic coffee experience.

About the Role:

As a Coffee Specialist, you will be the first point of contact for our guests, responsible for:

• Welcoming customers and assisting them in selecting their preferred beverages and snacks.
• Taking and processing orders with attention to detail, ensuring accuracy in preferences and specifications.
• Crafting high-quality beverages following established recipes and standards.
• Handling transactions efficiently, including cash and credit card payments.
• Maintaining cleanliness and organization in both the service and seating areas.
• Ensuring all equipment is functioning properly and reporting any issues promptly.
• Adhering to health and safety regulations to provide a safe environment for guests and staff.
• Gathering and communicating customer feedback to enhance service quality.
• Continuously improving your knowledge of food and beverage offerings, preparation techniques, and presentation standards.

Ideal Candidate:

The successful candidate will possess a passion for food and beverage, along with a commitment to delivering outstanding service. A friendly demeanor, strong multitasking abilities, and a positive attitude are essential for thriving in this fast-paced environment.