Retail Customer Experience Manager

1 week ago


Orange, Connecticut, United States Burlington Full time

Burlington Stores, Inc. is seeking a Retail Customer Experience Manager to lead our store team. As a key member of our team, you will be responsible for driving improvement of friendliness, speed of checkout, and customer feedback surveys. You will work closely with the Assistant Store Manager and Customer Service Supervisor to ensure a customer-first focus remains top priority.

You will interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. You will also model company core values, maintain a neat and orderly front-end area, and troubleshoot issues with registers and transactions.

We offer a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for our benefits package, which includes medical coverage and a 401(k) plan. We are a rapidly growing brand, providing training and development opportunities for our associates to grow with us.

Salary: $16.69 per hour



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