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Canine Care Facility Supervisor

2 months ago

San Francisco, California, United States Tefani & So. Full time
Job Overview

Position Summary

Tefani & So is a premier dog daycare and grooming establishment dedicated to offering exceptional services to our canine companions. Our commitment to providing a luxurious and stress-free experience has earned us a loyal clientele in the pet care industry.

We are in search of a passionate and skilled Manager to lead the daily operations of our dog daycare and grooming services. The successful candidate will have a strong affinity for animal welfare, outstanding organizational capabilities, and the ability to foster a safe and enjoyable atmosphere for all dogs under our care.

Key Responsibilities:

  • Team Leadership: Supervise, train, and manage a dedicated team of dog handlers, daycare assistants, drivers, and groomers. Ensure adherence to safety protocols and deliver exceptional care to all dogs.
  • Operational Management: Oversee the daily functions of the daycare and grooming facility, including staff scheduling, assignments, and maintenance of the premises. Ensure cleanliness and safety throughout the facility.
  • Animal Care: Monitor the health and well-being of all dogs, ensuring proper feeding, exercise, and socialization. Address behavioral concerns and provide basic first aid when necessary.
  • Grooming Oversight: Manage grooming operations, including appointment scheduling and supervising groomers, while maintaining high grooming standards and addressing customer inquiries.
  • Client Relations: Engage with dog owners, providing updates on their pets and addressing any concerns to ensure a positive experience. Manage bookings and client communications, including daily photo updates of each dog.
  • Safety Protocols: Implement and uphold safety measures to protect the welfare of dogs and staff, ensuring compliance with relevant regulations and industry standards.
  • Record Management: Maintain accurate records for all dogs, including health data, behavior notes, grooming information, and incident reports. Manage inventory and supplies efficiently.
  • Marketing Initiatives: Assist in promoting daycare and grooming services through various marketing channels and community events.

Qualifications:

  • Education: High school diploma or equivalent required; additional coursework in animal care or a related field is preferred.
  • Skills: Strong leadership and organizational skills, along with excellent communication and customer service abilities. Knowledge of dog behavior and grooming practices is essential.
  • Physical Requirements: Ability to lift up to 50 pounds and perform physical tasks such as cleaning, feeding, and handling dogs of various sizes.
  • Motivation: A proactive approach to managing the daily operations of a boutique daycare and grooming facility.

Preferred Qualifications:

  • Experience: A minimum of 3 years in a dog daycare, grooming, or animal care environment, with at least 1 year in a supervisory capacity.
  • Language Skills: Proficiency in spoken Mandarin Chinese is a plus.
  • Certifications: Certification in pet first aid and CPR is advantageous.
  • Background: Experience in animal behavior or veterinary assistance is preferred.
  • Business Acumen: Familiarity with business management or marketing strategies is beneficial.

Compensation and Benefits:

  • Competitive salary range of $60k-$70k annually, based on experience and skill level.
  • Opportunities for professional growth and development.
  • Compliance with labor laws, including overtime pay and necessary breaks.
  • 10 days of paid time off annually and 5 paid sick days per year.

Work Schedule:

  • Day shifts, Monday through Friday.
  • Availability for holidays as needed.

Equal Opportunity Employment:

We are an equal opportunity employer committed to diversity and inclusion in the workplace.

Application Process:

If you are a dedicated animal lover with management experience and a commitment to providing exceptional care, we encourage you to consider this opportunity to join our team.