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Patient Care Coordinator

2 months ago

Highlands Ranch, Colorado, United States OnPoint Medical Group Full time
About the Role

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinics, providing exceptional patient care and service to our patients.

Key Responsibilities
  • Greeting and Registering Patients
    • Responsible for greeting incoming patients in person or over the phone in a friendly and professional manner.
    • Completes pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
  • Administrative Duties
    • Responsible for registering new patients and verifying patient information for existing patients.
    • Collects co-pays and payments when necessary.
    • Answers inbound calls to schedule patients and serves as a liaison to clinical staff for patient inquiries.
  • Communication and Customer Service
    • Completes outbound calls to patients to schedule appointments.
    • Performs duties to achieve or exceed established service standards.
    • Maintains confidentiality and follows HIPAA guidelines.
Requirements
  • Education and Experience
    • High School Diploma or High School Equivalency
    • Strong computer skills required
  • Preferred Qualifications
    • Some college - medical, business, and accounting focus
    • Customer Service Experience
    • Current CPR card
    • 1-2 years of experience in a business office or clinical environment
    • Bilingual
    • EMR experience preferred - Athenahealth practice management system
What We Offer
  • Competitive Compensation
  • Benefits Package
  • Opportunities for Professional Growth and Development