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Insurance Policy Associate
1 month ago
Job Overview:
At State Farm Insurance, we're looking for a highly skilled and dedicated individual to join our team as a Customer Service Representative. This role involves working closely with customers to understand their insurance needs and providing personalized support.
Estimated Salary: $40,000 - $60,000 per year, depending on location and experience. Benefits include competitive pay, comprehensive training, and opportunities for career advancement.
Key Responsibilities:
- Assist customers with inquiries, complaints, and policy changes;
- Provide accurate and timely information regarding insurance products and services;
- Process policy applications, renewals, and cancellations;
- Handle billing and payment inquiries;
- Resolve customer issues and complaints in a professional and efficient manner;
- Collaborate with team members to ensure customer satisfaction;
- Maintain accurate customer records and update information as needed;
- Follow company policies and procedures to ensure compliance with insurance regulations;
- Stay updated on industry trends and changes in insurance policies;
- Continuously improve knowledge and skills through training and development opportunities.
What We Offer:
A dynamic work environment, collaborative team, and opportunities for growth and development. If you're passionate about delivering exceptional customer service and have a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.
