Hospitality Ambassador
3 weeks ago
We are seeking experienced professionals to become integral ambassadors of our brand, Estia Restaurant.
As a key member of our team, you will be responsible for providing exceptional customer experiences and ensuring repeat business through genuine hospitality and seamless service delivery.
Responsibilities:
- Welcome guests to the restaurant and ensure their needs are met in a timely and friendly manner
- Manage phone calls, take reservations, and make notes of special requests with attention to detail
- Build rapport with guests by greeting them warmly and making them feel welcome at the restaurant
- Respond promptly to guest inquiries and requests while maintaining excellent communication skills
- Farewell guests with a smile, ensuring they depart feeling valued and satisfied
- Pursue additional responsibilities as assigned by management to contribute to the restaurant's success
Requirements:
- Demonstrated experience in customer-facing roles, preferably in food service or related industries
- Aptitude for building strong relationships with guests and colleagues alike
- Ability to thrive in fast-paced environments while maintaining composure under pressure
- Superior written and verbal communication skills to effectively convey information and resolve issues
Estia Restaurant offers an attractive compensation package, including an estimated $40,000 - $55,000 annual salary, depending on qualifications and experience. For more information about Estia Restaurant and the Estia Group, please visit https://culinaryagents.com/entities/778801-estia-restaurant.
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