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Night Audit Clerk
2 months ago
Hotel Equities is seeking a skilled Night Auditor to join our team at the Home2 Suites by Hilton Whitestown, IN. As a Night Auditor, you will be responsible for providing exceptional customer service, handling guest transactions, and maintaining the accuracy of hotel records.
Key Responsibilities- Guest Service: Greet and check-in guests, issue room keys, and provide information on hotel services and room location.
- Transaction Processing: Accurately process all cash and credit card transactions using established procedures.
- Record Keeping: Maintain accurate and up-to-date records of guest transactions, including room assignments, charges, and payments.
- Communication: Answer phones in a prompt and courteous manner, respond to guest inquiries, and resolve any issues or concerns.
- Teamwork: Collaborate with other departments to ensure excellent quality and service, and perform other duties as assigned.
- Education: High School diploma or equivalent.
- Experience: Previous experience in a hotel or hospitality setting, preferably with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
- Skills: Basic computer skills, ability to perform mathematical calculations, and strong communication and problem-solving skills.
- Medical, Dental, and Vision Insurance
- Vacation and Holiday Pay
- Same-day Pay Available
- Employee Assistance Program
- Career Growth Opportunities and Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third-Party Perks (Movie Tickets, Attractions, Other)
- 401(k) and Flexible Spending Account
- Life Insurance and Parental Leave
- Referral Program
