Insurance Account Manager

2 weeks ago


Jacksonville, Florida, United States Maury Donnelly & Parr Full time
{"title": "Client Manager", "description": "Job Summary

Maury Donnelly & Parr is seeking a skilled Client Manager to join our Commercial Lines Team in Jacksonville, FL. As a key member of our team, you will be responsible for managing and coordinating all assigned accounts and bonds, ensuring seamless service delivery and driving business growth.

Key Responsibilities
  • Manage assigned accounts, analyzing coverage adequacy and preparing proposal presentations.
  • Review endorsements for completion and accuracy, and market accounts to identify cross-selling opportunities.
  • Initiate and follow up on renewal applications, and track claims to ensure timely resolution.
  • Responsible for agency billing and ensuring compliance with service standards.
Requirements
  • Bachelor's Degree in a related field or equivalent experience.
  • State Property and Casualty Insurance License required.
  • Proficiency in Epic Online Database software and Microsoft Office Suite.
Competencies
  • Customer Service: Manage challenging customer situations, respond promptly to customer needs, and solicit feedback to improve service.
  • Oral Communication: Speak clearly and persuasively, listen and get clarification, and respond well to questions.
  • Planning/Organizing: Prioritize and plan work activities, use time efficiently, and set goals and objectives.
  • Professionalism: Approach others in a tactful manner, react well under pressure, and treat others with respect.
Benefits

Maury Donnelly & Parr offers a collegial work environment, exciting opportunities for professional growth, and generous benefits, including paid maternity leave, family health, vision, and dental benefits, and a 401(k) plan with immediate vesting.

", "lang_code": "en"}

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