Sales Associate

4 days ago


Torrance, California, United States Alex and Ani Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Alex and Ani. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and assisting with day-to-day store operations.

Key Responsibilities

  • Provide outstanding customer service by greeting customers, answering questions, and making product recommendations.
  • Stay up-to-date on all new collections and core product lines to ensure expert knowledge and assist customers effectively.
  • Operate cash registers, manage financial transactions, and balance drawers accurately.
  • Introduce promotions and sale opportunities to customers, ensuring they are aware of all available options.
  • Communicate client feedback, business trends, and recommendations to the store management team to drive business growth.
  • Maintain a clean and organized store and stockroom, adhering to visual presentation standards and ensuring the store is replenished at all times.
  • Assist the Management team in protecting company assets, controlling internal and external loss, and upholding Retail Operations Policy and Procedures.

Requirements

  • Retail Sales experience with a proven track record of success.
  • Excellent communication and time-management skills, with the ability to work in a fast-paced environment.
  • Maintain a positive attitude and focus on customer satisfaction, with the ability to lift up to 40 pounds.
  • The ability to read, write, and perform basic math, as well as work a rotating schedule, including nights, weekends, and holidays.

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