Sales Associate
4 days ago
About the Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Alex and Ani. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and assisting with day-to-day store operations.
Key Responsibilities
- Provide outstanding customer service by greeting customers, answering questions, and making product recommendations.
- Stay up-to-date on all new collections and core product lines to ensure expert knowledge and assist customers effectively.
- Operate cash registers, manage financial transactions, and balance drawers accurately.
- Introduce promotions and sale opportunities to customers, ensuring they are aware of all available options.
- Communicate client feedback, business trends, and recommendations to the store management team to drive business growth.
- Maintain a clean and organized store and stockroom, adhering to visual presentation standards and ensuring the store is replenished at all times.
- Assist the Management team in protecting company assets, controlling internal and external loss, and upholding Retail Operations Policy and Procedures.
Requirements
- Retail Sales experience with a proven track record of success.
- Excellent communication and time-management skills, with the ability to work in a fast-paced environment.
- Maintain a positive attitude and focus on customer satisfaction, with the ability to lift up to 40 pounds.
- The ability to read, write, and perform basic math, as well as work a rotating schedule, including nights, weekends, and holidays.
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