Leasing Case Manager

22 hours ago


Hartford, Connecticut, United States ImmaCare Inc. Full time
Job Description

ImmaCare Inc. is seeking a dedicated Leasing Case Manager to join our team. As a Leasing Case Manager, you will be responsible for searching for appropriate apartments in the community for housing clients, cultivating and maintaining relationships with landlords, and performing required housing inspections.

Key Responsibilities:

  • Search for suitable apartments for Rapid Rehousing and Permanent Supportive Housing clients
  • Cultivate and maintain relationships with landlords to secure housing options
  • Perform housing inspections to ensure compliance with program requirements
  • Coordinate move-ins, including providing necessary furnishings and household goods
  • Provide orientation to new tenants and educate them on their rights and responsibilities
  • Intervene in disputes between landlords and tenants as needed
  • Maintain accurate and up-to-date tenant files
  • Process rent rolls for rental subsidy processing
  • Communicate important daily events and information to stakeholders

Requirements:

  • Bachelor's degree in a Human Services field or 3-5 years of relevant experience
  • Commitment to Housing First, Harm Reduction, Person-Centered, and Consumer-Choice models of care
  • Excellent interpersonal and written communication skills
  • Valid driver's license and ability to travel to client apartments
  • Bilingual/Bicultural (English/Spanish) preferred
  • Ability to handle stressful situations and work in a fast-paced environment

Physical and Mental Requirements:

The Leasing Case Manager must be able to perform diverse job tasks, including manual labor, clerical work, and leasing management. The ideal candidate will be an independent worker who can be part of a team, listen with empathy, and logically pursue available options for assistance.

Environmental and Working Conditions:

This position works in an office managing leasing paperwork and traveling to client apartments to facilitate the housing process. Evening hours may be required, and 24-hour on-call response for tenants and landlords is expected for occasional emergency situations.


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