Leasing Consultant

Axis Residential, LLC is seeking a highly skilled Leasing Consultant to join our team at Affinity at Olympia, a 55 and older, active adult community. As a Leasing Consultant, you will be responsible for building strong relationships with prospective and current residents, ensuring the highest level of occupancy in the community.

Key Responsibilities:

• Practice professional and relational leasing techniques to connect with prospective residents through phone calls, emails, walk-ins, and appointments.
• Listen with intent to gather information from prospective residents and design individualized experiences for each tour.
• Provide meaningful and targeted follow-ups to potential residents.
• Maintain a community culture focused on enhancing residents' way of life while providing excellent customer service and a supportive home environment.
• Show available apartments with prospective residents and conduct move-in orientations with new residents.
• Support community events and activities, keeping accurate records of resident/property activities.
• Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
• Collaborate with Marketing and Sales to understand current marketing and sales programs, as well as local competition and market conditions.
• Observe the condition of the grounds, buildings, and model apartment homes, reporting any irregularities or maintenance needs to the Community Director.
• Comply with all company policies and procedures, as well as Fair Housing laws.

Requirements:

• A relational and influential Leasing Consultant who can build strong rapport and effectively engage with prospective and current residents, working cohesively with community team members.
• Must be a team player who takes a 'we' over 'me' approach to building and sustaining relationships with others.
• Must be determined, ambitious, and self-motivated.
• Excellent customer service and interpersonal skills.
• Preferred experience in residential property management, retail, sales, or customer service.
• Excellent communication skills, proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, Google-Suite, property management software (i.e., Yardi, On-Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Valid driver's license and insured, operable vehicle.

Benefits:

• Competitive pay, $22 - $23 per hour (based on experience).
• Bonus incentive.
• Annual performance review with potential merit increase.
• Full benefits package: Medical, Dental, Vision, Disability, AD&D, and Life Insurance.
• 401(k) with Safe Harbor contribution.
• Vacation, Sick, and Holiday Pay.

Physical Requirements:

• Sitting: 3-7 hours/day.
• Walking: 1-3 hours/day.
• Climbing: 0-3 hours/day, stairs.
• Lifting: 10-25 lbs. occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

Environmental and Safety Factors:

• Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office environment noise levels, including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
• Pace of Work: great, multi-tasking/pressure-paced environment.
• Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.

Axis Residential, LLC is an Equal Opportunity Employer.