Current jobs related to Customer Relations Coordinator I - Oshkosh, Wisconsin - Amcor plc

  • Assembler I

    2 weeks ago

    Oshkosh, Wisconsin, United States Generac Power Systems Full time

    Assembler I Job DescriptionWe are seeking a skilled Assembler I to join our team at Generac Power Systems. As an Assembler I, you will play a critical role in the manufacturing process, ensuring the production of high-quality products while meeting quality, safety, and production standards.Key Responsibilities:Perform basic assembly work to manufacture...

  • Assembler I

    2 weeks ago

    Oshkosh, Wisconsin, United States Generac Power Systems Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Assembler I to join our team at Generac Power Systems. As an Assembler I, you will be responsible for performing basic assembly work to manufacture products in a cost-effective and timely manner while fulfilling quality standards.Key ResponsibilitiesValidate material prior to beginning...

  • Assembler I

    3 weeks ago

    Oshkosh, Wisconsin, United States Generac Power Systems Full time

    Assembler I Job DescriptionWe are Generac Power Systems, a leading energy technology company committed to powering a smarter world. Our team is dedicated to energy innovation, and we're looking for a skilled Assembler I to join our manufacturing team.Job Summary:The Assembler I is responsible for performing basic assembly work to manufacture products in a...

  • Assembler I

    2 weeks ago

    Oshkosh, Wisconsin, United States Generac Power Systems Full time

    Assembler I Job DescriptionWe are Generac Power Systems, a leading energy technology company dedicated to powering a smarter world. Our company has a rich history of innovation, from creating the home standby generator market category to our current evolution into an energy technology solutions company. We continue to push new boundaries in the industry.Job...

  • HR Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Global Recruitment Solutions Full time

    About the JobThe HR Coordinator will play a vital role in supporting team member compensation, union leave, and benefits. This position will also have opportunities to support the leave administration program, including requests for leaves of absence, access to short-term and long-term benefits, and return-to-work experiences for non-work medical injury and...

  • Logistics Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Palmer Group Full time

    Job OverviewPalmer Group is seeking a skilled Logistics Coordinator to ensure the timely and cost-effective shipment of finished goods to customers. This role requires a dependable individual with a strong attention to detail and excellent organizational skills.Key ResponsibilitiesOrganize and maintain all documentation for shipping, ensuring accuracy and...

  • Logistics Coordinator

    6 days ago

    Oshkosh, Wisconsin, United States CrossFire Group Full time

    Job OverviewThe Senior Logistics Coordinator is a key member of our team, responsible for managing timely shipments of commercial, military, and international finished goods, as well as support parts. This role requires identifying the most cost-effective shipping methods while ensuring timely delivery to customers.Key Responsibilities:Respond to daily...

  • Administrative Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States 911 Restoration Appleton-Osh Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Office Associate to join our team at 911 Restoration Appleton-Oshkosh. As the face of our company, you will be responsible for handling administrative tasks, ensuring smooth office operations, and driving company success.Key Responsibilities:Prepare and draft correspondences and other...

  • Human Resources Coordinator

    1 month ago

    Oshkosh, Wisconsin, United States Global Recruitment Solutions Full time

    About the JobThe Human Resources Coordinator will play a vital role in supporting team member compensation, union leave, and benefits. This role will collaborate with team members, Defense leadership, UAW leadership, COEs, process-owners, and third-party administrators to deliver an experience that reinforces our People First Culture and overall team member...

  • Logistics Coordinator

    4 weeks ago

    Oshkosh, Wisconsin, United States HRU Technical Resources Full time

    Job SummaryThe Logistics Coordinator plays a crucial role in ensuring timely shipments of commercial, military, and international finished goods, as well as support parts. This position requires identifying the most cost-effective shipping methods to guarantee prompt delivery to customers.Key ResponsibilitiesManage daily inquiries for inbound and outbound...

  • Retail Event Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Michael's Inc Full time

    Event Coordinator and Customer Service RepresentativeMichaels is seeking a highly organized and customer-focused Event Coordinator and Customer Service Representative to join our team. As an Event Coordinator, you will be responsible for planning and executing events within our stores, ensuring a stress-free and engaging experience for our guests. Your...

  • Production Associate

    4 weeks ago

    Oshkosh, Wisconsin, United States Cummins Full time

    Job SummaryWe are seeking a highly skilled Production Associate - Level I to join our team at Cummins Inc. in Oshkosh, WI. As a key member of our manufacturing team, you will play a critical role in ensuring the production of high-quality products.Key ResponsibilitiesEnsure Safety: Promptly report hazards and incidents, and use personal protective equipment...

  • Retail Event Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Michaels Arts and Crafts Full time

    Job Title: Retail Event CoordinatorMichaels Arts and Crafts is seeking a Retail Event Coordinator to join our team. As a Retail Event Coordinator, you will be responsible for planning, coordinating, and facilitating events within our stores to provide a stress-free, fun, and engaging experience for our guests.Key Responsibilities:Plan and coordinate multiple...

  • Logistics Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States FastTek Global Full time

    Job Title: Senior Logistics CoordinatorJob Summary:The Senior Logistics Coordinator is responsible for coordinating timely commercial, military, and international finished goods and support parts shipments. This role will also determine the most cost-effective method to ensure timely delivery to our customers.Key Responsibilities:Field daily inquiries for in...

  • Retail Event Coordinator

    3 weeks ago

    Oshkosh, Wisconsin, United States Michaels Arts and Crafts Full time

    Job SummaryWe are seeking a highly motivated and organized Event Coordinator to join our team at Michaels Arts and Crafts. As an Event Coordinator, you will be responsible for planning, coordinating, and facilitating events within our store to provide a stress-free, fun, and engaging experience for our guests. You will also be responsible for delivering...

  • Logistics Coordinator

    7 days ago

    Oshkosh, Wisconsin, United States zobility Full time

    Job Summary:We are seeking a highly skilled Logistics Coordinator to join our team at Zobility. The successful candidate will be responsible for coordinating timely commercial, military, and international shipments of finished goods and support parts.Key Responsibilities:Coordinate shipments to ensure timely delivery to customersDetermine the most...

  • Logistics Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Motion Recruitment Full time

    Job SummaryThe Senior Logistics Coordinator is responsible for coordinating timely commercial, military and international finished goods and support parts shipments. This role will also determine the most cost-effective method to ensure timely delivery to our customers.Key ResponsibilitiesField daily inquiries for in and outbound shipments as needed.Create,...

  • Customer Service Representative

    4 weeks ago

    Oshkosh, Wisconsin, United States Amcor plc Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Account Specialist. As a key member of our Customer Service group, you will be responsible for building strong relationships with our customers, resolving issues, and ensuring seamless order processing and delivery.Key ResponsibilitiesBuild customer...

  • Clinical Care Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States TotalMed Professional Full time

    Job OverviewTotalMed Professional is seeking a skilled Certified Social Worker to join our team as a Case Manager. This role involves working with an interdisciplinary team to assess and coordinate care for clients, ensuring they receive the best possible outcomes.Key Responsibilities:Conduct comprehensive assessments of clients' needs and outcomes, and...

  • Production Coordinator

    2 weeks ago

    Oshkosh, Wisconsin, United States Great Northern Corporation Full time

    About Great Northern CorporationGreat Northern Corporation is a leading manufacturer of corrugated packaging solutions, serving industrial, commercial, and retail markets for over five decades. Our commitment to integrity, personal growth, and entrepreneurial spirit drives our mission to help customers succeed.Job OpportunityWe are seeking a talented...

Customer Relations Coordinator I

2 months ago

Oshkosh, Wisconsin, United States Amcor plc Full time
Join Us in Transforming the Packaging Industry

At Amcor, we are dedicated to revolutionizing the packaging sector and are committed to the ambitious goal of ensuring all our products are recyclable or reusable by 2025. With our extensive product range and global presence, we have a unique opportunity to make a significant impact in the packaging domain. Our offerings touch the lives of millions worldwide daily, serving essential sectors such as food, beverage, pharmaceuticals, and personal care. Amcor is a proud S&P 500 company, publicly traded on both the NYSE (AMCR) and ASX (AMC), with annual sales reaching US$13 billion. Our rich history dates back to the 1860s, evolving from a single paper mill in Melbourne to the world's leading packaging enterprise. Today, Amcor empowers over 50,000 employees across more than 40 countries and 250 locations.

Are You Ready to Contribute to a Sustainable Future? At Amcor, we continuously seek talented and passionate individuals eager to make a difference. Joining our team means being part of an organization committed to delivering sustainable packaging solutions.

Position Overview

This position serves as the primary liaison between external clients and the Amcor organization, recognized by our customers as the "Face of Amcor."

This is the entry-level role within the Customer Service team, requiring foundational knowledge and skills to manage the responsibilities outlined below, with initial support provided for daily challenges.

Key Responsibilities
  • Geographic Focus: North America
  • Direct Reports: None
Customer Engagement
  • Foster customer loyalty through positive interactions.
  • Collaborate with various departments to resolve escalated issues related to customer orders, graphics, shipping dates, quality concerns, and more to meet customer expectations.
  • Engage in discussions with customers regarding terms, agreements, purchase orders, inventory, and order status, seeking assistance from Sales or fellow Customer Account Coordinators as needed.
  • Adhere to standard procedures and service level agreements to support our customer-focused organization. Pursue learning opportunities to enhance understanding of best practices.
  • Develop initial knowledge of cross-functional technical expertise, product knowledge, order management systems, and manufacturing processes.
Order Management
  • Receive and process customer orders, ensuring accuracy and completeness.
  • Monitor customer orders throughout production, notifying customers and Sales of significant delays and providing alternatives to meet expectations.
Shipping, Delivery & Inventory Coordination
  • Initiate customer releases for shipments, ensuring delivery timelines are met and coordinating expedited shipments as necessary.
  • Manage and process shipments from external warehouses.
  • Understand that Amcor exports products to clients.
  • Oversee subcontracting operations.
  • Timely entry and management of non-conformances, providing corrective action plans for issues under the purview of Customer Account Coordinators.
  • Follow established processes for managing aged inventory.
  • Oversee consignment inventory and its downstream effects.
  • Manage basic Minimum and Maximum inventory programs.
  • Collaborate with Sales, Marketing, and Product Data to create new material masters, ensuring accuracy and maintenance of relevant documentation.
  • Provide requested information to customers, including Bill of Lading, Proof of Delivery, Certificate of Compliance, billing, and inventory reports.
Customer Account Maintenance
  • Maintain and actively utilize customer electronic account profiles and item lists to ensure service excellence.
Additional Responsibilities
  • Support Continuous Improvement initiatives to identify new and enhanced approaches to better serve customer and business needs.
  • Act as a backup for designated team members, maintaining the same level of service excellence for core customers.
What We Value
  • Promote a culture of quality.
  • Strong communication skills for both internal and external relationships with a customer-centric focus.
  • Self-motivation and initiative to pursue continuous improvement opportunities.
  • Attention to detail and effective time management to prioritize workload.
  • Results orientation, strategic thinking, collaboration, decision-making, and problem-solving skills.
Qualifications
  • Bachelor's Degree preferred.
  • Experience in a manufacturing and/or customer service environment preferred.
  • Basic proficiency in Microsoft Office.
  • Consistent attendance.
  • Frequent interaction with others.
  • Ability to sit for extended periods.
  • Ability to communicate effectively.
  • Ability to move between locations as needed.
  • Ability to work on a computer for extended periods.
  • Willingness to travel domestically as required.
  • Office environment.
Our Expectations

We expect our employees to embody The Amcor Way and demonstrate our Values daily to enable the business to succeed. We achieve success when:
  • Our employees are engaged and developing as part of a high-performing Amcor team.
  • Our customers thrive due to Amcor's quality, service, and innovation.
  • Our investors benefit from Amcor's consistent growth and superior returns.
  • The environment is positively impacted by Amcor's leadership and products.
Equal Opportunity Employer

Amcor is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.