Quality Assurance Specialist

2 days ago


Saint Paul, Minnesota, United States BrightSpring Health Services Full time
Job Summary

We are seeking a highly skilled Quality Assurance Coordinator to join our team. As a Quality Assurance Coordinator, you will be responsible for conducting case file record reviews, identifying opportunities for improvement, and ensuring compliance with regulations and company processes.

Key Responsibilities
  • Conduct site reviews at locations as assigned and submit results
  • Participate in the pre-survey review process
  • Review incident reporting and initiate follow-up when needed
  • Participate in follow-up with corrective action plans
  • Submit weekly QA reports in a timely manner
  • Present feedback to management regarding areas for improvement
  • Ensure all clients receive a return call within 24 hours
  • Review quality assurance standards and implement standard operating procedures
Requirements
  • Associates degree in Human Services, education, psychology, sociology, or related field required
  • Minimum two plus years related experience
  • Demonstrated knowledge of quality assurance procedures and federal, state, and local coalition laws and mandates
  • Demonstrated knowledge of computers and data management processes
  • Demonstrated knowledge of eligibility determination processes and filing procedures
About Our Company

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability.

Salary Range

USD $43,888.00 / Year



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