Wellness Ambassador

15 hours ago

Cranston, Rhode Island, United States Restore Hyper Wellness Full time
About Restore Hyper Wellness

At Restore Hyper Wellness, we're passionate about helping people feel their best. Our unique retail locations offer cutting-edge services that have shown results, and we strive to make our customers feel better every time they visit.

Job Description

We're seeking a friendly and motivated Hyper Wellness Representative to join our team. As a key member of our team, you'll be the first point of contact for our clients and will be responsible for providing excellent customer service to each and every guest who comes through our door.

Responsibilities
  • Maintain a professional and courteous relationship with every client
  • Answer the phone and return voicemails
  • Book, reschedule, and cancel appointments
  • On-board new clients, obtain waivers, and create Client Profiles in our POS
  • Check-in and retail out customer sessions on our POS
  • Greet customers and usher them to their service of choice
  • Administer all non-medical and non-specialty services
  • Provide service tours, sell packages & memberships
  • Execute opening and closing duties
  • Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
  • Educate clients on the all Restore modalities
  • When not with clients, assist in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts
Qualifications
  • A love for health and wellness
  • At least one year of customer service experience in a retail/service environment
  • Availability to work weekends
  • Excellent communication skills
What We Offer
  • Competitive salary plus commission
  • Flexible schedule in a fun work environment
  • Access to complementary and discounted in-store services
  • Opportunity for growth

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