Executive Team Leader Position Beaumont Port Arthur
7 days ago
About the Job
- The estimated salary for this role is between $60,000 and $120,000 annually.
Job Overview
We are seeking an Executive Team Leader to join our team at Target stores in Beaumont and Port Arthur. As a leader in our service and engagement team, you will be responsible for driving sales growth, understanding your role in sales growth, and how your departments and team contribute to total store profitability.
You will lead a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction, and service recovery. Your responsibilities will include building a team culture across the store, managing leaders, training completion, and continuous education opportunities to drive proficiencies for all front-of-store experiences.
Key Responsibilities
- Drive total store sales and understand your role in sales growth and how your departments and team contribute to total store profitability.
- Anticipate staffing needs, talent plan, and recruit both long and short-term.
- Manage leaders to follow up on training completion, check for understanding, and provide continuous education opportunities to drive proficiencies for all front-of-store experiences.
- Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path.
- Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest-centric culture.
- Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize, and coach) on critical Service and Engagement behaviors.
- Understand business reporting and guest insights to understand, troubleshoot, and follow up on opportunity areas.
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