Clinical Support Specialist

4 weeks ago


Metairie, Louisiana, United States Hand Surgical Associates LTD Full time
Job Summary

Hand Surgical Associates LTD is seeking a highly skilled and experienced Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our surgeons in the clinic.

Key Responsibilities
  • Prepare patients for physician visits by accurately completing intake processes, including patient history and medication logs, and staging diagnostics and imaging.
  • Prepare medications for patient treatment by accurately drawing up injections.
  • Manage patient treatment sites by taking off and/or applying dressings to the treatment area or removing surgical sutures or staples.
  • Create patient splints or casts as needed for the patient's specific circumstance.
  • Assist and attend to any physician support as they treat patients in the clinic.
  • Sterilize and stock exam rooms and clinical care areas after each patient.
  • Accurately complete paperwork and communication to acquire prior authorizations, billing submissions, and any other related patient paperwork.
  • Prepare prescriptions and refills under the supervision of a physician.
  • Process physician dictation devices in docking ports for transfer and follow-up to ensure completion of transfer.
  • Follow up with patient questions and messages as required to ensure the coordination of care.
  • Follow customer service guidelines to keep patients informed of all the logistics related to their episode of care.
  • Complete other duties as assigned.
Requirements

We are looking for a highly experienced and skilled Medical Assistant who is able to work effectively in a fast-paced clinical environment. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

A high school diploma or equivalent is required, and previous experience as a Medical Assistant is preferred. The ability to work in a team environment and provide exceptional patient care is essential for this role.



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