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Customer Service Representative

2 months ago

Sun Prairie, Wisconsin, United States Valvoline Full time

About the Role:

As a Customer Service Advisor at Valvoline, you will be responsible for delivering exceptional customer experiences and building lasting relationships with our clients.

Key Responsibilities:

  • Create a positive and welcoming atmosphere for our customers, ensuring they feel valued and respected.
  • Present and explain our products and services in a clear and concise manner, addressing any questions or concerns our customers may have.
  • Develop and maintain a thorough knowledge of our products, services, and company policies to provide accurate and informed responses to customer inquiries.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Strong product knowledge and the ability to learn and adapt to new information quickly.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.