Experienced Veterinary Front Desk Professional
4 weeks ago
Animal Dermatology Clinic is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. We have over 40 primary practice locations and numerous satellite locations nationwide, with a team of over 90 doctors supporting our medical team.
Job DescriptionWe are seeking an experienced client service representative to join our reception team at Animal Dermatology Clinic. The successful candidate will have excellent communication and interpersonal skills, with a positive attitude and a willingness to learn and adapt to changing situations.
Responsibilities- Provide exceptional client service and ensure a welcoming experience for patients and their owners
- Answer phone calls, take accurate messages, and book appointments in a timely manner
- Maintain accurate and up-to-date records of patient information, including medical history and treatment plans
- Process transactions and manage cash handling responsibilities with accuracy and attention to detail
- Participate in marketing initiatives and assist with promoting the clinic's services and products
- Perform routine maintenance and housekeeping tasks to maintain a clean and organized work environment
- Bachelor's degree or equivalent required; previous experience working in a veterinary clinic or customer-facing role is preferred
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians
- High school diploma or equivalent required; must have experience working in the public sector (e.g., restaurant, retail, or service business)
- Receptionist experience is required; experience in a veterinary hospital or doctor's office is a plus
- Dependable attendance and punctuality are essential
$45,000 - $60,000 per year, depending on experience
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