Patient Access Specialist

4 days ago


Dublin, Ohio, United States OhioHealth Full time
Job Overview

This position initiates the Revenue Cycle by gathering precise demographic and financial data, guaranteeing timely reimbursement. The successful candidate will offer exceptional customer service during interactions with patients, families, visitors, and healthcare professionals.

Primary Duties
  1. Gather and input accurate patient demographic and financial information via standard procedures.
  2. Maintain patient confidentiality at all times.
  3. Provide superior customer service during every interaction.
  4. Operate effectively across various Patient Access departments.
  5. Utilize critical thinking to address issues, escalate concerns, and make informed decisions.
Essential Qualifications
  • A high school diploma or equivalent is mandatory.
  • Previous experience in a medical setting is desired.
  • Strong communication, organizational, and customer service skills are crucial.
  • Familiarity with basic computer systems is required.


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