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Customer Service Representative

2 months ago

Pittsford, Vermont, United States Bar Harbor Bank & Trust Full time

**Job Summary**

As a Customer Service Representative at Bar Harbor Bank & Trust, you will be the first point of contact for our customers, playing a critical role in the bank's success. This position requires excellent communication and interpersonal skills, as you will be responsible for supporting customers with their day-to-day financial needs and building trusted relationships.

**Key Responsibilities**

* Assist customers in identifying their financial needs and contribute to the success of the company by recommending additional products and services.

* Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.

* Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.

* Build trusting relationships with individuals in the communities we serve.

* Be an active participant in, and advocate for, community growth and prosperity.

* Process transactions for customers in a prompt, efficient, courteous, and professional manner.

* Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

**Requirements**

* High School diploma or equivalent required.

* Experience in customer service and a working knowledge of Windows are essential for this position.

**What We Offer**

* Competitive pay and referral incentives.

* Employee stock purchase plan.

* Medical, dental, vision, and life insurance plans.

* Paid holidays and 401(k) plan.

* Paid time off and wellness program.

* Continuing education benefits.

**Equal Opportunity Employer**

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We are committed to creating a diverse and inclusive work environment that values and respects all employees and applicants.