Case Manager Specialist

2 days ago


Denver, Colorado, United States The Wilhite Law Firm Full time

At The Wilhite Law Firm, we are seeking a highly skilled Case Manager Specialist to join our team of dedicated professionals. This role is ideal for an experienced case manager who excels in client service and thrives in a fast-paced environment.

About the Role:

  • Conduct monthly case reviews to ensure effective and efficient case progression.
  • Perform client interviews and gather essential information to support case development.
  • Maintain proactive and professional communication with clients, medical providers, and insurance adjusters.
  • Request, review, and analyze medical records and bills to verify the full extent of client injuries and damages.
  • Draft and send demand letters to insurance adjusters, ensuring all client losses are clearly documented for maximum recovery.
  • Negotiate settlements directly with insurance adjusters, prioritizing favorable outcomes for clients.
  • Build and sustain excellent rapport with clients through consistent communication and personalized client care.
  • Maintain accurate and up-to-date case files and comprehensive documentation throughout each case's lifecycle.
  • Deliver exceptional customer service, ensuring clients feel supported and informed.

Key Requirements:

  • Bachelor's degree in a related field or equivalent work experience.
  • 3-5 years of experience in pre-litigation case management at a personal injury law firm, specifically handling auto accident cases.
  • Extensive knowledge of personal injury law and the insurance claims process.
  • Proficiency in Microsoft Office and case management software.
  • Strong interpersonal and communication skills, essential for client interactions and case negotiations.

We Offer:

  • $28.85-$33.65 per hour.
  • 401(k) with matching.
  • Dental insurance.
  • Health insurance.
  • Paid time off and paid holidays.
  • Vision insurance.
  • Dog-friendly campus.


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