Retail Customer Service Associate

2 days ago


Hagerstown, Maryland, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Provide exceptional customer service by greeting and thanking members, answering questions, and resolving issues in a timely and professional manner.
  • Operate a cash register and process transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, by restocking shelves, sweeping the floor, and disposing of trash.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Collaborate with colleagues to achieve sales goals and provide support as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Retail Customer Service Associate at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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