Insurance Customer Service Specialist
4 weeks ago
State Farm Insurance is a leading provider of insurance solutions, dedicated to helping customers protect their assets and achieve their financial goals.
Job OverviewWe are currently seeking a highly skilled and customer-focused Insurance Customer Service Specialist to join our team.
Job DescriptionThe successful candidate will be responsible for:
- Providing exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Processing policy changes and updates, as well as handling incoming calls and emails from customers.
- Collaborating with team members to resolve customer issues and ensure customer satisfaction.
- Maintaining accurate and up-to-date customer records.
- Staying informed about insurance products and industry trends to effectively assist customers.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and proficiency in Microsoft Office.
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary range of $45,000 - $65,000 per year, based on experience.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A 401(k) retirement plan with company match.
At State Farm Insurance, we are committed to creating a positive and inclusive work environment that supports the well-being of our employees. We offer a range of perks and programs, including:
- Flexible work arrangements and telecommuting options.
- Professional development opportunities and training programs.
- A diverse and dynamic work environment with opportunities for collaboration and innovation.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.
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