Insurance Customer Service Specialist

4 weeks ago


Monticello, Indiana, United States State Farm Insurance Full time
About State Farm Insurance

State Farm Insurance is a leading provider of insurance solutions, dedicated to helping customers protect their assets and achieve their financial goals.

Job Overview

We are currently seeking a highly skilled and customer-focused Insurance Customer Service Specialist to join our team.

Job Description

The successful candidate will be responsible for:

  • Providing exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Processing policy changes and updates, as well as handling incoming calls and emails from customers.
  • Collaborating with team members to resolve customer issues and ensure customer satisfaction.
  • Maintaining accurate and up-to-date customer records.
  • Staying informed about insurance products and industry trends to effectively assist customers.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary range of $45,000 - $65,000 per year, based on experience.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
What We Offer

At State Farm Insurance, we are committed to creating a positive and inclusive work environment that supports the well-being of our employees. We offer a range of perks and programs, including:

  • Flexible work arrangements and telecommuting options.
  • Professional development opportunities and training programs.
  • A diverse and dynamic work environment with opportunities for collaboration and innovation.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.



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