Retail Team Expert

3 days ago


Sunnyvale, California, United States T-Mobile Full time

Job Description

As a Wireless Solutions Specialist, your primary responsibility is to serve and sell to customers while providing a world-class customer experience. This includes helping customers pick up right where they left off in their shopping journey, exploring individual needs, and providing hands-on demonstrations of the latest technology.

You will also approach service and sales needs with composure, integrity, and compassion, making the most of your time on shift by consistently seeking out information between customers.

This role requires establishing relationships with T-Mobile employees across channels, including business and customer service, to collectively own the customer experience and resolve issues.


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