Customer Service Billing Representative Expert

3 weeks ago


Colorado Springs, Colorado, United States Spectrum Full time
Job Overview

Spectrum is a leading provider of Internet, Voice, and Video solutions, serving over 31 million customers across the country. We are seeking highly motivated individuals to join our billing team as Customer Service Representatives.

About the Role

This is an exciting opportunity for those who enjoy interacting with people from diverse backgrounds, resolving customer inquiries, and providing top-notch service. As a Customer Service Representative on our billing team, you will be responsible for answering inbound calls, addressing billing concerns, and empathizing with customers to meet our high standards.

Key Responsibilities
  • Respond to customer inquiries related to billing and provide accurate information
  • Maintain a positive and professional demeanor while interacting with customers
  • Collaborate with management to resolve complex customer issues
Requirements

To succeed in this role, you must have excellent communication skills, a strong ability to multitask, and a commitment to delivering exceptional customer service. You should also be able to work a variety of schedules, including nights, weekends, and holidays.

Benefits
  • Competitive starting pay: $20-$25.25 per hour
  • Dynamic growth opportunities within the company
  • Total rewards package, including comprehensive benefits and paid training
What Sets Us Apart

We are a dynamic organization committed to fostering a culture of inclusivity and equal opportunities. Our employees are empowered to grow and succeed, and we believe in recognizing and rewarding their contributions. If you're looking for a challenging and rewarding career in customer service, join us at Spectrum.



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