Cannabis Patient Intake Specialist
7 days ago
Pure Dakota Health is a locally owned and operated medical cannabis dispensary in Fargo, North Dakota. We are seeking a detail-oriented and customer-focused Cannabis Patient Intake Specialist to join our team.
Job Summary:The ideal candidate will have excellent communication skills, the ability to multitask, and a passion for providing exceptional customer service. As a Cannabis Patient Intake Specialist, you will be responsible for greeting patients, verifying their information, and facilitating the check-in process.
Key Responsibilities:
- Greet patients upon arrival and guide them through the intake process.
- Verify patient identification and relevant documents to ensure compliance.
- Maintain accurate and timely data entry of patient profiles.
- Communicate effectively with dispensing agents to ensure a smooth customer experience.
- Manage phone calls and operate computer systems efficiently.
- R retrieve and maintain patient files.
- Facilitate new patient and renewal processes.
Required Qualifications:
- Excellent customer service skills.
- Ability to work in a fast-paced environment and manage high stress situations.
- Strong attention to detail and organizational skills.
- High school diploma or equivalent required; two years of office experience preferred.
- Computer skills and proficiency in Microsoft Office.
- Must be 21 years old and able to pass a background check.
- Clean driving record and valid driver's license required.
What We Offer:
- A competitive salary range of $35,000 - $45,000 per year, depending on experience.
- A dynamic and growing industry with opportunities for professional development.
- A supportive team environment that values collaboration and open communication.
About Pure Dakota Health:
We are a locally owned and operated medical cannabis dispensary dedicated to providing exceptional patient care and education. Our team is passionate about helping patients access safe and effective cannabis products.
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