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Service Technician
2 months ago
Ourisman Automotive Group: A Leader in Vehicle Repair and Maintenance
We are seeking a skilled and detail-oriented Service Technician to join our team at Ourisman Ford of Manassas. As a Service Technician, you will play a critical role in ensuring the safety and reliability of our customers' vehicles.
Key Responsibilities:
- Diagnostic Expertise: Accurately diagnose complex mechanical and electrical issues in a variety of vehicles, utilizing advanced diagnostic tools and technical manuals.
- Repair and Maintenance: Perform routine maintenance services, including oil changes, tire rotations, brake inspections, and fluid checks, to ensure vehicles are running efficiently and safely.
- Quality Control: Test drive vehicles to verify repairs are completed to manufacturer standards and to identify any potential issues.
- Record Keeping: Maintain detailed records of all work performed, parts used, and services recommended, ensuring accurate and transparent communication with customers.
- Collaboration: Work closely with Service Advisors and other technicians to ensure efficient workflow and exceptional customer satisfaction.
- Customer Communication: Effectively communicate with customers to explain repairs and maintenance needs, providing clear and concise information to ensure their understanding and satisfaction.
Requirements:
- Experience: Previous experience as an automotive technician or mechanic is preferred, with a strong understanding of vehicle systems and repair procedures.
- Certifications and Trainings: Applicable certifications and technical trainings are highly valued, demonstrating a commitment to ongoing learning and professional development.
- Technical Skills: Proficiency with diagnostic tools, repair equipment, and technical manuals is essential, as well as strong analytical skills to diagnose complex issues.
- Physical Demands: Ability to work in a physically demanding environment, including lifting heavy parts and standing for extended periods, is required.
- Customer Service: Excellent customer service skills, with the ability to handle challenging situations professionally, are essential for success in this role.
Ourisman Automotive Group is an Equal Opportunity Employer: We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.