IT Systems Analyst
3 days ago
The IT Systems Analyst role at NeuGroup is a critical position that involves analyzing, implementing, and maintaining IT processes and systems to support and enhance business operations. This role requires strong technical skills, excellent problem-solving abilities, and effective communication skills.
Key Responsibilities:
- Ensure high data quality through governance practices, regular analysis, and setting preventive measures.
- Evaluate, implement, maintain, and improve IT systems to enhance business operations.
- Monitor and manage IT infrastructure to ensure optimal performance, including server security and domain management.
- Develop dashboards and visualizations to provide actionable insights for data-driven decisions.
- Lead strategic IT projects with a focus on long-term improvements.
- Negotiate with vendors, manage IT expenses, and make informed build vs. buy decisions.
- Enforce security protocols and ensure reliable data backups, including anti-spam/phish measures, multi-factor authentication, and system reliability.
- Develop and monitor preventative measures; work with SaaS providers to troubleshoot issues and outages impacting our platform.
- Manage and improve the company's knowledge base, ensuring it is accessible and inclusive.
- Ocassionally build and maintain API integrations between IT systems to ensure seamless data flow and functionality.
Requirements:
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- Proven experience as an IT Analyst or similar role within business operations.
- Strong understanding of IT systems, business processes, and data analysis, specifically Salesforce.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work collaboratively across teams and with various stakeholders.
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