IT Systems Analyst

3 days ago


New York, New York, United States NeuGroup Full time
Job Summary

The IT Systems Analyst role at NeuGroup is a critical position that involves analyzing, implementing, and maintaining IT processes and systems to support and enhance business operations. This role requires strong technical skills, excellent problem-solving abilities, and effective communication skills.

Key Responsibilities:
  • Ensure high data quality through governance practices, regular analysis, and setting preventive measures.
  • Evaluate, implement, maintain, and improve IT systems to enhance business operations.
  • Monitor and manage IT infrastructure to ensure optimal performance, including server security and domain management.
  • Develop dashboards and visualizations to provide actionable insights for data-driven decisions.
  • Lead strategic IT projects with a focus on long-term improvements.
  • Negotiate with vendors, manage IT expenses, and make informed build vs. buy decisions.
  • Enforce security protocols and ensure reliable data backups, including anti-spam/phish measures, multi-factor authentication, and system reliability.
  • Develop and monitor preventative measures; work with SaaS providers to troubleshoot issues and outages impacting our platform.
  • Manage and improve the company's knowledge base, ensuring it is accessible and inclusive.
  • Ocassionally build and maintain API integrations between IT systems to ensure seamless data flow and functionality.
Salary Range: $55,000 - $75,000

Requirements:
  • Bachelor's degree in Information Technology, Business Administration, or a related field.
  • Proven experience as an IT Analyst or similar role within business operations.
  • Strong understanding of IT systems, business processes, and data analysis, specifically Salesforce.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work collaboratively across teams and with various stakeholders.
Benefits: A dynamic work environment that fosters innovation and collaboration, opportunities for professional development and career advancement, and a competitive salary and benefits package.
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