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Amazon DMS Programmer Writer
2 months ago
We are seeking a skilled programmer writer to join our Technical Content Experience (TCX) team, also known as AWS Documentation. As a programmer writer, you will be responsible for creating and maintaining high-quality technical content for Amazon DMS, a managed migration and replication service that helps customers move their database and analytics workloads to AWS quickly, securely, and with minimal downtime and zero data loss.
Key Responsibilities- Create and maintain technical content for Amazon DMS customers that is accurate, discoverable, and well-organized.
- Work with metrics and stakeholders to make improvements to DMS documentation and UX to continually improve customer experience.
- Develop scripts, sample code, and technical procedures that are easy to use.
- Produce multi-service code examples that reflect common customer journey and usage patterns.
- Develop and formalize working relationships and processes to ensure code examples in guides are up to date, run as expected, and have unit tests.
- Develop and lead initiatives on the Code Examples team to improve code example delivery and publication mechanisms.
- Provide thorough and insightful peer code reviews.
- Mentor junior team members in team tools and processes, and provide guidance in how to create and publish code examples.
- Implement efficiencies that increase team output.
- Anticipate customer needs and be the "first customer".
- Dive deep to become a subject-matter expert in your area of ownership.
- Impact product CX, UX design, roadmap priorities, and engineering team goals.
The AWS Documentation team writes and provides support for a diverse technical audience, including developers, DevOps professionals, IT professionals, and technical program managers. We innovate, research, learn, and experiment on behalf of our customers. We collaborate with product managers to understand our customers' needs and partner with software developers to learn about the inner workings of AWS services.
What We OfferWe value work-life balance and offer a flexible schedule to help you achieve a more productive and well-balanced life. We also offer a range of benefits, including medical, financial, and other perks. Our team is part of AWS Utility Computing, which provides product innovations and supports the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.
Requirements- A minimum of 5 years in a technical writing or programming role with high-quality written work artifacts.
- Proven experience designing and delivering developer-oriented documentation.
- Experience with or understanding of cloud computing, including cloud storage technologies.
- Experience with open-source libraries.
- Experience with API documentation.
- Experience working directly with software engineering and development teams.
- Strong written and verbal communication skills.
- Passion for learning new tools, programming languages, and techniques.
- Passion to thrive in a fast-paced, ever-changing environment.
- A proactive and open-minded attitude to resolving problems and delivering results.