Resort Hospitality Expert

3 weeks ago


San Antonio, Texas, United States Marriott Full time

**Overview:**

Courtyard by Marriott is a leader in the hospitality industry, committed to delivering exceptional experiences for travelers worldwide.

**Salary:** Estimated annual salary: $55,000 - $80,000

**Job Description:**

The Guest Experience Expert is responsible for delivering a wide range of services that guide guests through their entire stay. This includes processing operational needs, addressing guest requests, completing reports, and sharing knowledge of the local area.

**Key Responsibilities:**

  • Deliver exceptional customer service to ensure a memorable and unique experience for our guests.
  • Process operational needs and address guest requests in a timely and efficient manner.
  • Maintain accurate records of guest interactions and complete reports as needed.
  • Develop relationships with local businesses to enhance the guest experience.

**Requirements:**

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • No related work experience is required.
  • No supervisory experience is necessary.
  • A strong passion for delivering exceptional customer service and developing relationships with others.

**Benefits:**

We offer a comprehensive benefits package, including:

  • A competitive salary.
  • A comprehensive health insurance plan.
  • A 401(k) retirement savings plan.
  • Opportunities for career growth and development.


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