Store Operations Manager
13 hours ago
As a Shift Lead at Walgreens, you will be responsible for ensuring the smooth operation of the store during your shift. This includes opening and closing the store, managing cash handling, and maintaining a clean and organized store environment.
Key Responsibilities:- Open and close the store, including starting up required systems and ensuring the floor and stock room are ready for the business day.
- Manage cash handling, including completing product returns, order voids, customer refunds, and cash drops to the safe.
- Provide excellent customer service, engaging with customers and patients, and resolving any issues that may arise.
- Model and deliver a distinctive and delightful customer experience, sharing best practices with team members.
- Assist with and coach other team members on warehouse and vendor ordering processes, including opening the back door for vendor deliveries.
- Responsible for registering all related sales on assigned cash register, including records of scanning errors, price verifications, and voids.
- Assist with reviewing order exceptions and reverse logistics, including returns and empty packages.
- Maintain accurate inventory counts and ensure proper signage is displayed at the store to support accurate pricing of products.
- Assist with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payment as necessary.
- Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
- One year of prior leadership, supervisory, or retail key holder work experience.
- Must be fluent in reading, writing, and speaking English.
- Prefer the knowledge of store inventory control.
Walgreens is an Equal Opportunity Employer, including disability/veterans. The actual compensation offered will depend on a variety of factors, including geography, skills, and experience. This role will remain open until filled. To review benefits, please visit jobs.walgreens.com/benefits.
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